Remitly’s Biggest App Update is Here

Meet version 7.0 of the Remitly app, our biggest update yet. Smart Rate keeps working after you send, instant confirmation tells you when your money lands, and Quick Send gets you there in two taps. Here’s everything that’s new.

You’re ahead of the rate. Smart Rate keeps watching the market after a transfer is sent. If the rate improves over the next 24 hours, select U.S. customers get the difference credited back automatically. Rate Alerts flag the moment conditions turn in a customer’s favor, so timing a transfer is no longer about refreshing the app and hoping. Customers can also see their rate earlier, right from the home screen, along with what they can do to get an even better one, such as paying by bank or sending more than $500.

You’re ahead of the worry. Remitly is closing that gap from both sides. Recipient validation confirms a recipient’s details before money ever leaves, on supported routes, so you know it’s going to the right person before you hit send. WhatsApp updates tell the person receiving money the second it arrives, no app required on their end, so you’re never left wondering if it got there. And for customers moving bigger amounts, a dedicated team of cross-border specialists means concierge-like priority 24/7 support that matches the stakes. Every safeguard is built around one thing: the certainty that your money reaches exactly who it is meant for.

Fewer taps, fewer questions. Quick Send from a redesigned home screen turns a repeat transfer into two taps instead of several. A refreshed transfer experience, live already for UK and Australia customers and rolling out in more countries, puts every detail a customer needs to check in one place before they hit send. Recipients can now receive a link and enter their delivery details themselves, no more reading bank numbers over the phone. And sending limits are gone, with great rates whether sending $10,000 or over $100,000, without needing to request a limit increase first.

Get answers in a conversation, by chat or voice. Remitly’s virtual assistants bring conversational help to in-app chat and voice support, so you can ask for help in your own words. Ask about a transfer, get help understanding its status, or find guidance on what to do next, either by typing your question in the app or talking it through with the voice virtual assistant. If an issue needs more help, or you ask to speak with someone, in-app chat can continue with a support associate. Soon we plan to extend the chat experience to desktop and mobile web, WhatsApp, and across all languages supported by the Remitly app. 

Send it the way you already talk. Remitly is meeting customers where they already are. WhatsApp Send now covers 18 countries to more than 30 destinations. Remitly in ChatGPT lets customers check rates and plan a transfer without leaving the conversation.

And there’s more under the hood: new ways to fund a transfer and a faster sign-up. All built with the same idea in mind: keep things moving.

Ready to send? Download the Remitly app today from Apple App Store or Google Play. Or find out more about what’s new here. 

Features are rolling out in phases and may not yet be available to all customers or in all countries.