Trusted, fast, and now even easier. Send money home right from the app you use every day—no downloads required. You can now send money with Remitly directly through WhatsApp.
At Remitly, our culture of innovation is guided by a commitment to delivering customer-centric solutions that are worthy of the trust you place in us so that you can send money with complete peace of mind.
Remitly's Identity & Trust team share how our improved machine learning capabilities enabled us to reduce our rate of fraud intervention by over 25% compared to the previous year, while also lowering our rate of transaction loss by over 30%, ensuring fast, secure transactions for millions of customers.
Our new AI-powered virtual support assistant can resolve issues four times faster than an associate - slashing the average time a customer spends with support by 75%
Today, on the Day of the Seafarer, Remitly proudly honors the vital contributions of seafarers worldwide. In recognition of their hard work and dedication, we are excited to introduce the enhanced Remitly for Seafarers product and all new in-app onboarding experience, specifically designed with the unique needs of seafarers in...